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Username Post: antique auto battery - customer service        (Topic#349267)
55nomad 
"15th Year" Gold Supporting Member
Posts: 278
55nomad
Loc: San Antonio, Tx
Reg: 12-27-02
01-22-18 06:33 AM - Post#2721726    

Beware Beware ! I have two batteries from antique auto battery. They are beautiful reproductions and one of the two has performed well for a few years. However, I bought one last Jan 2017 that just shorted out. I have made multiple attempts to contact AAB and they will not answer the phone. They have a message that says all agents are busy and leave a message and they will call back; they don't! They have a website where you can ask questions, they don't respond! I bought my batteries from Restoration Battery, good people & very helpful, but they say this is typical of AAB and they are getting lots of calls. My understanding is that AAB is the only company making restoration quality batteries and all re-sellers get them from them. Beware Beware Beware

Tom


 




55nomad 
"15th Year" Gold Supporting Member
Posts: 278
55nomad
Loc: San Antonio, Tx
Reg: 12-27-02
02-10-18 11:33 AM - Post#2723957    
    In response to 55nomad

A month later....... still not answering the phone.

Tom


 
55nomad 
"15th Year" Gold Supporting Member
Posts: 278
55nomad
Loc: San Antonio, Tx
Reg: 12-27-02
02-25-18 04:16 PM - Post#2725575    
    In response to 55nomad

Still no luck. I'm out $300+ on a good looking battery that is junk. This company must have a real problem if they wont answer the phone. They did change the background music while you're waiting for someone to answer......

Tom


 
CowboyTrukr 
"7th Year" Silver Supporting Member
Posts: 3985
CowboyTrukr
Loc: Salt Lake City
Reg: 06-20-09
02-27-18 06:32 PM - Post#2725884    
    In response to 55nomad

That really bites. Sorry to hear of the terrible service.

Greg

'95 K1500 Z71 EC Short Step 5.7L+0.040/NV3500
'00 Explorer XLT 4.0 V6 Auto
'94 K2500 5.7 NV4500 ECLB - SOLD
‘87 GMC S15 SCLB 4.3 Auto - SOLD

"The only thing necessary for evil to triumph is for good men to do nothing" Sir Edmund Burke


 




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