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Username Post: Moser Engineering        (Topic#349116)
Mick53 
Platinum Supporting Member
Posts: 164
Mick53
Loc: Northern Indiana
Reg: 04-02-16
01-11-18 06:50 AM - Post#2720765    

I bought a used Frankland rear end for my 53 1/2 ton pickup. I took it to the Frankland factory in PA to have it rebuilt with Gleason locker and retubed with 12 bolt flanges to fit under my truck. They would not get axles for me. They told me to call Strange Engineering. I called Strange and explained to them that I needed axles to accept 12.88 Wilwood disk brakes. They told me that they could not help me until I filled out an online form. It wanted information I had no idea about such as axle diameter and bearing size. When I explained to them I had no axles to start with they were kinda rude to me. So I called the engineer at Wilwood (Erik) that I have been working with and he suggested I call Moser. It turns out that they are only 2 hours from my house. When I called Moser they said no problem and If I could get it there by 8am any day that they should be able to get it done by that afternoon. I loaded up the rear end and the brake kit so everything would be right and planed to leave the next morning at 6am. That night we had 4" of snow and freezing rain. It was almost 10am by the time I got there. When I backed the truck in to drop it off they discovered that Frankland had put the wrong flanges on and welded them on backwards, inside out. I asked them if they could fix it or send it somewhere to get it right. They asked me to wait a little while and they would check it out. At about 11am they told me they could replace the flanges and have me done around 3pm if I wanted to wait. So I went in town and killed some time. By 2pm they had removed the old flanges and welded on new ones. They had the axles done also. Then they took me out to the shop and installed one of the brakes to show me how they went. There were some bolts that the kit called for using existing bolts that I didn't have. They had the special flange bolts. Also the roter holes had to be enlarged for the studs. By 3pm I was on the road. They charged me an extra $100 for the flanges, bolts and extra labor. More than fair in my mind. In this day and age it is very seldom that I get this kind of service. I would highly recommend Moser for anything they do.



 




someotherguy 
Moderator
Posts: 28656
someotherguy
Age: 48
Loc: Texas
Reg: 08-01-03
01-11-18 07:13 AM - Post#2720767    
    In response to Mick53

Very nice, always good to hear about a vendor/shop that has a can-do attitude and gets things handled for you.

Richard

06 Silverado ISS / 06 Silverado SS / 06 300C SRT8


 
55 Shaker 
Member
Posts: 1425

Age: 68
Loc: north central IL.
Reg: 03-13-06
01-11-18 09:05 AM - Post#2720772    
    In response to Mick53

Back in my drag racing days, I did business with Moser Engineering. They treated me well, and their pricing was fare. I would have no problem recommending them either.

Brian

The older I get, the more dangerous, I am !!!!


 
CowboyTrukr 
"7th Year" Silver Supporting Member
Posts: 3926
CowboyTrukr
Loc: Salt Lake City
Reg: 06-20-09
01-13-18 08:40 PM - Post#2720980    
    In response to Mick53

That's first rate service. The honorable thing was done. Kudos, Moser.

Greg

'95 K1500 Z71 EC Short Step 5.7L+0.040/NV3500
'00 Explorer XLT 4.0 V6 Auto
'94 K2500 5.7 NV4500 ECLB - SOLD

"The only thing necessary for evil to triumph is for good men to do nothing" Sir Edmund Burke


 
grumpyvette 
Senior Chevytalk Moderator -- Performance Subject Matter Expert --
Posts: 17149
grumpyvette
Age: 70
Loc: FLORIDA USA
Reg: 03-16-01
01-19-18 08:15 AM - Post#2721483    
    In response to CowboyTrukr

it sounds like the guys at moser will be getting my future business

Ive dealt with far to many people that cop a "I JUST DON,T GIVE A S^&^&& attitude if they can,t simply grab something off a shelf

IF YOU CAN,T SMOKE THE TIRES AT WILL,FROM A 60 MPH ROLLING START YOUR ENGINE NEEDS MORE WORK!!"!
IF YOU CAN , YOU NEED BETTER TIRES AND YOUR SUSPENSION NEEDS MORE WORK!!


 




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